Always use a candleholder
Before lighting, place on a heat resistant plate, to protect surface from any downward heat.
Light All 2 Wicks To Ensure Candle Burns Evenly
To Avoid An Uneven Burn On Our 2 Wick Candles, It Is Best To Light Both Wicks At The Same Time.
Light all 4 wicks to ensure candle burns evenly
To avoid an uneven burn on our 4 wick candles, it is best to light all four wicks of the ellipse candle at the same time.
Only burn votive candle for a maximum of 3 hours.
Votives must not be burned for over 3 hours per session & always trim the wick before the next burn commences.
Always place a votive in a votive holder. As these candles liquify when burning
Votives must be burned in a votive holder/safe container.
Never burn a votive candle without placing in a votive holder
Votives must be placed in a specially designed votive holder
Never burn a votive candle in it’s packaging.
Under no circumstances should a votive ever be lit in it’s display packaging. Always remove and place in a suitable holder or container and place on a heat resistant plate or surface.
Only use tea light in holders and warming stoves with sufficient ventilation
Insufficient ventilation can cause the tealight to flare up.
Never use liquid to extinguish a flame
The water can cause the hot wax to splatter and might cause a glass container to break.stains and perhaps severe burns.
Place candles in an upright position
Always make sure candle is straight to avoid any licking or falling over.
Do not place candles near a source of heat
Do not place candles in direct sunlight or on/near a direct heat source such as a fire or radiator as this can affect the way the candle burns. Remember that electrical items like television sets also get hot and therefore should be treated as a source of heat.
Only burn candle for a maximum of 3 hours
Candle jars must not be burned for over 3 hours per session & always trim the wick before the next burn commences. It is good practice not to burn a candle for over 3 hours at a time.
Do not move a burning candle
It is important that you do not move the candle when it is burning. The hot and liquid wax can splatter and cause tricky wax stains and perhaps severe burns.
Keep the wax pool clear of matches and other debris to avoid flaring
Flammable objects in the wax pool, such as matches, insects, flammable decorations, can ignite and cause the candle to overheat and flare up.
Always snuff out the flame. Do not blow out
It’s the safest way to prevent hot wax splatters.
Trim wick to around 5mm before lighting and between each burn
It is good practice to trim the wick back down to 5mm after each burn. This will prevent sooting on the jar.
Do not place candles in a draught
This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into
Do not burn candles on or near anything that can catch fire
Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
Always leave at least 10cm between burning candles
Especially when candles are burned in shelves, there should be a clearance distance of at least 30cm between the top of the flame and the shelf and there should be a 10cm space between candles.
Burn candle out of reach of children and pets
Never place lit candles where they can be easily knocked over anyone, especially children and pets.
Never leave a burning candle unattended
If a candle is always in full sight then all of the following potential issues could be spotted and acted upon.