Get in Touch

Got a question about our products, your order, or buying from Heart & Home? We’re here to help! Here’s how you can reach us:

💬 Live Chat
If it’s during our usual working hours, just click the chat icon in the bottom right corner of your screen to start a live chat with one of our lovely customer service team.

📩 Message Us
If we’re offline, you can still click the same icon to leave us a message, we’ll get back to you by the next working day.

📱 Social Media
You can also DM us on Instagram, Facebook, or TikTok. Just click one of the social icons at the top of the page and drop us a message. We’ll reply within the next working day.

📞 Give Us a Call
Prefer to chat on the phone? Give us a ring during office hours on 01709 730700.

🕒 Customer Service Hours
Monday – Thursday: 9am – 4:30pm
Friday: 9am – 2:30pm
(We’re closed on national holidays)

Trade Enquiry
Please click here to visit our trade website