Troubleshooting ULTRASONIC DIFFUSER NOT WORKING If your diffuser is not working or you are having problems getting your Ultrasonic Diffuser to dispense fragrance, the chances are it could be something very simple. Take a look at the troubleshooting advice below: 1. No power although supply is turned on Check the power between the socket and […]
candle care HOW TO AVOID CANDLE TUNNELING Issue: ‘Tunnelling’, whereby the candle is left with a hole down the centre, reducing the amount of light from the flame and increasing the wax lost. Reason: The candle has not been left to burn for long enough. Tip: Allowing the entire top layer of the candle to melt to the […]
letting go of your candle at the end of its life Issue: Hot jar base. Reason: There is 2cm or less of wax left in the jar. Tip: It may be hard to say goodbye but we recommend that you discontinue use once the flame nears the base of the jar. Result: Avoids possibility of heat damage to the […]
